DEO's availability on phone for student's grievances
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DEO’s availability on phone for student’s grievances

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In a bid to deal with the issues concerning education in the government schools of Baran district of Rajasthan, the top officials have circulated their mobile numbers to track activities which otherwise can not be done officially. These activities involve skipping classes by teachers apart from students’ contributed actions.

In a recent case, a student anonymously raised a concern when the school in Parnia village was struggling for getting drinking water to the premises due to technical issues with water dispensing machine. The District Educational Officer (DEO) immediately made the possible arrangements to deal with the situation when informed.

The department officials told that his contact number is distributed among students within 270 schools and six model schools and the same is also put on school walls. He also informed that the region wise contacts of block education officials (BEO) are also listed along with his which has helped them in resolving several matters immediately.

“By giving my number to the students, I want to be in touch with them always. Whenever they face any issue in schools, they can reach out to me. Several times I have received calls from students who, on the condition of anonymity, told me the issues which have been sorted out promptly,” said Saini.

District education officer (secondary) Panchuram Saini has asked to write his mobile number on the walls of 270 schools across the district. It is to inform the students, that they can reach out to him in case they come across any issue concerning education.

Saini’s divergent thinking ideas do not require revenue expenditure and are gaining popularity among the parents as well. As they can inform the authorities and get their matters addressed in case the school staffers are not addressing their concerns.

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