Innovation in HR: SkillSoft Perspective

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The coronavirus outbreak, is impacting all sectors – with companies in the best of interest of their workforce, extending ‘Working From Home’ (WFH), deferring official meetings; and moving to virtual office settings.

Like any other functional area – Sales, Marketing, Administration, Finance, etc. which are taken to remote locations with employees working from Home, the role of Human Resource – involving hiring, assessments, training, appraisals, etc cannot lose pace, hence companies are harnessing various technology tools and platforms to maintain continuity in their HR functions. .

I am enclosing below the quote from Mr. Krishna Prasad, Head HR – APAC – Skillsoft.

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Hope you find the insights shared useful and will consider it for your story, if you are planning around impact of Coronavirus outbreak – how companies are working their way around restricted movement, yet trying to ensure continuity in business operations.

“Amidst the COVID-19 situation, Skillsoft’s talent acquisition function has taken a decision to conduct all interviews via WebEx and avoid in-person interviews for the safety of both candidates and our team members. This helps the candidates attend interviews from their home or any remote location. This decision was taken after consenting with the leadership and managerial teams whether they were ok to make hiring decisions over WebEx. The talent acquisition team can stay connected with the candidates through the entire interview by video calls and still can connect on a real-time basis with the candidates. This approach helped us get into a mode where there is no physical exposure between the candidate and interviewer. WebEx also gives us the ability to record these interviews (with candidate’s consent) so that we can audit how the interviews are going on. The usage of our online assessment test has been increased as part of the hiring process especially for the IT & Tech roles, to quickly filter and move candidates to the next level. As a proactive measure, we’re also continuously looking out for new ways to smoothly conduct the hiring process without any delay.” – said, Mr. Krishna Prasad, Head HR – APAC – Skillsoft

About Skillsoft

Skillsoft helps companies unlock the potential in their most valuable asset – their people – by delivering engaging content and powerful technology that drives business impact for modern enterprises. Skillsoft comprises three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform and the Sum Total suite for Talent Development.

Skillsoft provides a comprehensive selection of cloud-based corporate learning content, including courses, videos, books, and other resources on Leadership Development, Business Skills, Digital Transformation, Technology & Developer, and Compliance. Percipio’s intuitive design engages modern learners and its consumer-led experience assists in accelerating learning. The SumTotal suite delivers measurable impact across that entire employee lifecycle via award-winning technology that powers talent acquisition, learning management and talent management.

Skillsoft is trusted by thousands of the world’s leading organizations, including 65 percent of the Fortune 500. Learn more at

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