The Central Board of Secondary Education (CBSE) has decided to resume the tele-counselling services for the students. The councelling will be conducted ahead of remaining class 10 and 12 exams.
The CBSE is scheduled to conduct the remaining Class 10 and 12 board examinations for the Northeast Delhi students from July 1 to 15, 2020. The tele-counselling services will be conducted from 9:30 AM to 5:30 PM for seven days in a week from July 1 to 15, 2020.
The Psychological Helpline of the CBSE will have the IVRS and Live Counselling which will be available on a toll-free number 1800-11-8004.
The general queries will be answered by the tele operators while 73 counselors and principals will be available for the live psychological counselling for the students in the country.
The board will also continue to provide the Interactive Voice Response System (IVRS) facility as it has the advantages of accessing the pre-recorded information anytime.
The students and parents can also get the required information on the board exams along with tips for better exam preparation, managing exam anxiety and time, contact details of the CBSE offices, FAQ’s etc.
The statement released by the CBSE also states that the COVID-19 pandemic has impacted everyone and has also prompted the board to provide help for the mental well being of the students and parents amidst the cancellation of the examinations, disruption of the regular schooling and the compulsory lockdown imposed.