Swiggy Ltd has entered into a strategic Memorandum of Understanding (MoU) with upGrad, one of Asia’s largest integrated skilling and lifelong learning organisations, to empower delivery executives with access to higher education and professional skill development. Through this initiative, Swiggy’s delivery partners will be able to pursue university-recognised degree programmes and professional certifications specially curated for India’s frontline workforce.
Many last-mile delivery professionals are unable to continue formal education due to financial limitations and personal responsibilities. The partnership aims to bridge this gap by offering reduced-cost academic courses supported by need-based scholarships. Additionally, delivery partners can access upGrad’s Career Udaan Pack, a specialised soft-skill module designed to enhance communication, digital proficiency, workplace etiquette, and overall confidence.
Saurav Goyal, Senior Vice President – Driver and Delivery Organisation at Swiggy, emphasised that delivery partners are central to the brand’s success and deserve avenues for career growth. He noted that combining higher education, emerging technology courses and essential soft-skill development will empower Swiggy’s 6.9 lakh delivery executives with sustainable, future-ready professional opportunities.
The initiative is powered by upGrad’s tech-enabled digital learning ecosystem and LMS platform, aligning with India’s broader mission to expand skill-based education for the frontline and gig workforce, strengthening their inclusion in the nation’s formal skilling landscape.
Sharing his thoughts on the collaboration, Anuj Vishwakarma, CEO – Higher Education at upGrad, highlighted that India’s economic potential can be fully realised only when every category of worker, beyond traditional white-collar roles, is equipped with quality education and job-relevant skills. He added that the partnership aims to unlock the untapped talent of delivery executives and accelerate their access to formal employment pathways contributing to a stronger and more future-ready workforce.
Courses are offered in an online mode with durations ranging from 2 weeks to 3 years. Delivery partners can explore and enrol for programmes directly through the Swiggy Partner app or via the dedicated learning portal.
