digitalLEARNING Magazine

News

Copia e-Learning programme wins award at the annual European Retail Awards 2006

Views: 720

At the annual European Retail Awards 2006, held at the Birmingham NEC Hilton on June 6th 2006, leading UK DIY retailer B&Q and e-Learning company Copia claimed first prize. 

The award was given for 'Best use of Technology for Employee Development'. It was in recognition of the success of their EPoS e-Learning solution, which was used to train and support over 25,000 B&Q staff during the implementation of a new Electronic Point of Sale system earlier in 2006. The e-Learning programme, developed by Copia for B&Q has transformed the way B&Q employees learn checkout and back-office systems, through customer-facing simulations. In that system, till transactions, customer service and process training are combined in a safe, realistic environment. The project has reduced training time for new employees, providing a sustainable, measurable and consistent method of training and it has proved highly successful with learners.

Write for Us

Follow and connect with us on Facebook, Twitter, LinkedIn, Elets video

Eletsonline News

Most Popular

SUBSCRIBE OUR NEWSLETTER
200000+ Subscribers read it every day.
To Top