BPO services provider in India, 24/7 Customer, has launched 24/7 Varsity in association with the Andhra Pradesh state government's Department of Information and Technology and Communications. The 24/7 Varsity was inaugurated with the launch of `Train the Trainer', one of its key learning programmes, which has been designed for lecturers and professors of educational institutions and seeks to help them educate and enhance the talent and equip students with skills required to leverage career opportunities in the BPO industry.
In the first phase, English professors and lecturers from over 25 colleges across tier II cities will be trained on the various facets of communication at the 24/7 Customer in Hyderabad city. This programme will later be extended to tier II cities across other states. On completion of the programme, students will be assessed and evaluated; certified students would be better qualified for a career in the BPO industry.