Hewitt Associates, a global consulting firm for the outsourcing industry, will provide a road map to the State Governments in India for creating educational institutions that would match the requirement of the industry.
The company will propose changes in the curriculum of educational institutes, for which it is in talks with 10 State Governments, including Rajasthan, Chandigarh, Punjab, Gujarat, Tamil Nadu and Sikkim amongst others. It will also analyse the challenges that individual States face in the context of human resources for the BPO sector. At present, it is focussing on making college level graduates more employable. It would be partnering with State Governments by providing recommendations at various levels for creating vocational training institutes.