Skills Training for ITeS in South Africa: A PPP Model

The Public Private Partnership Model has evolved as a key requirement for sustainable and scalable developmental programmes. With skills training becoming an important requirement to cater to the needs of the rapidly growing economy, the featured case study demonstrates a method for effective skills training programmes through collaboration between NIIT, Confederation of Indian Industry (CII) and the Government of South Africa

By Ajai Manohar Lal, Chief Business Officer, Individual Learning Solutions – IT (International), NIIT

Skill development in the IT Industry has assumed great importance on account of the massive shortage of manpower in this sector.  The National Skill Development Corporation has listed the IT and IT enabled services (ITeS) Industry as the one of the key growth sectors that would face severe manpower crunch if adequate arrangements are not made to train human resources.  According to the reports of IDC, NASSCOM, close to US $ 1.7 trillion is spent on hardware and IT related services and this spending has been growing at more than 7 percent Compund Annual Growth (CAGR). It is anticipated that IT Services will grow at a CAGR of 6 to 7 percent till 2012 and ITES is expected to grow at 10 to 12 percent over the same period.  Several private industry players in the skills training sector have entered into the training field in order to cater to the manpower requirements. This need is not only limited to India but also in various other countries.

One of the innovative initiatives in this field has been that of the Department of Economic Development and Tourism of Kwa Zulu Natal

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